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Monday, February 04, 2008

Data sequel

Somehow we knew that it would not just be the data that went missing. A small piece in the paper this morning reveals that more than 100,000 families have not received the promised letter of apology after their personal details were lost by HM Revenue and Customs last year.

The Chancellor of the Exchequer had pledged that each of the 7.25 million affected households whose child benefit details were on the two missing computer discs would get a personal letter explaining what had happened and apologising for it.

Alas 100,000 or 1.4% of the letters were returned unopened because the address held by the government was either incorrect or out of date. Just as well they don't run the country......
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